Supervisor – Mitie – Rosyth

Mitie

Since 1987, Mitie’s 68,000 employees, have been serving companies and communities across the world. We're the UK’s leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

The role as Supervisor you will act as the stakeholder interface on site to the delivery of all Mitie contractual outputs and manage Supply Chain to ensure that all statutory, mandatory and reactive performance indicators are consistently achieved within area of responsibility. Delivery of small value additional works – Manage projects from conception through to completion and handover to the client.

Key accountabilities

Oversee the effective, compliant and timely delivery of maintenance and response works in accordance with statutory legislation and MoD Mandatory requirements, complying with all Health and Safety and Environmental standards and policies.

Monitor Supply Chain work teams to ensure suitably qualified and experienced operatives are directed to relevant tasks and ensure that all operatives have appropriate vehicles, equipment and skills to perform relevant tasks. Monitor Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved.

Review Risk Assessments and Method Statements to ensure they are to an acceptable standard and, where required, act as Method Statement Coordinator to ensure a consistent approach at site. Record all tasks against the appropriate assets in the Maximo system, including work in progress and completed job inspections, and ensure all documentation relating to maintenance and response works is completed, recorded and distributed in a timely manner.

Review site risk registers, follow maintenance and management processes and notify Management of any defects on equipment or systems. Ensure, as far as reasonably practical, that all persons on site observe the requirements of JSP 375, work closely with the Mobile Authorised Persons team to ensure compliance.

Ensure compliance with the Asbestos register and management plan and, where required, take on the duties of Asbestos Responsible Person.

Ensure compliance with the Legionella management plan and, where required, take on the duties of Legionella Responsible Person.

Support management in providing optimal solutions to customer requirements including acting as a single point of contact (SPOC) to resolve end user issues. Understand operational priorities of the HoE, develop and maintain close working and effective relationships with Defence Infrastructure Organisation (DIO) and end users to pro-actively support estate activities and provide professional and technical advice as required.

Support end users in the development of new work requirements including the provision of formal Additional Works project submissions. Assist in the resolution of complaints in a timely and satisfactory manner. Support the Helpdesk in responding to requests for professional and technical advice.

Pro-actively support a safety culture in which teams and individuals are responsible and accountable for their actions and perform at their best, improve performance and realise their full potential. Manage cost and stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money. Work with all stakeholders to support the management and mitigation of contract risk. Contribute to the production of ESTS and FASP across the establishments within your area of responsibility. Ensure operations are delivered efficiently and economically.

Skills & experience

Experience of managing and supervising staff in Construction, Property Maintenance or related field including:

Management of the operational delivery of Estate Management tasks

Planning, directing and controlling activities

Management of supervising site operations

Planning, directing and controlling site activities

Agreeing scope and priorities of work

Ability to solve problems and make decisions

HNC, or equivalent, level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience • Management level qualification in H&S and Environment (IOSH)

IFE Level 3 Certificate

GIFireE Qualification desirable

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