Graduate Trainee Customer Service – French or German Speaker – Page Personnel Finance – Dunfermline

Page Personnel Finance

You will be responsible for supporting customers across the European region, providing a world class experience at all times. Client Details Global medical equipment supplier. Description * Manage Customer Service mailbox and direct emails as required * Resolve phone, email, and fax enquiries from internal and external Customers * Sales order processing and shipment tracking * Returns processing * Processing incoming and outgoing post * Planning and scheduling of tasks and shipments * Preparation of reports and documents using Excel, Word, and Power Point Profile * A second language in addition to English is essential – French or German * A graduate with a business-related degree * Strong attention to detail, and organisational skills * Total commitment to providing an exceptional customer experience * Ability to work in a fast-paced environment and to be able to effectively manage multiple tasks across several business systems * Excellent verbal and written communication skills * Computer literate – Excellent Excel, Word, and Power Point skills * Good problem-solving skills * Team player Job Offer Fantastic benefits list available on request

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