Digital Admin Apprentice – QA Ltd – Dunfermline

QA Ltd

Company overview:

An amazing opportunity has become available for a driven individual to join Taskmaster Resources as their apprentice. Taskmaster Resources Ltd acts as an employment business for the supply of temporary workers and an employment agency for permanent recruitment. The team in Dunfermline are currently looking to expand their office team due to continued growth of new clients and a larger increase within candidate demand. Their consultants are dedicated to service clients, provide recruitment solutions and place the correct calibre of candidate in an efficient time.

Key responsibilities:

  • Supporting your colleagues through your administrative duties
  • Answering the phone to clients, taking detailed notes and logging client information onto the CRM system
  • Constant dialogue with management supporting them with daily tasks
  • Referencing and checking compliance of clients, creating timesheets, and holiday reports
  • As you progress you will become more exposed to the business with you arranging interviews, prospect meetings with clients, and communicating with both clients and candidates
  • The apprenticeship training you will undergo will put you in a good place as there will be plenty of Microsoft packages used within the job with email usage to communicate with clients, word to take notes, and excel while making spreadsheets.

Apprenticeship program:

While working your normal duties at Taskmaster Resources you will also be completing your SCQF Level 6 Digital Applications Support (9-12 months). The course is designed for anyone that uses multiple systems to complete their day-to-day tasks. In terms of content all Microsoft packages will be covered (Excel, Word, Outlook), CRM systems and GDPR. The training you will undergo will put you in a great position to succeed within your role. Gaining your qualification will be a fantastic kick start to your career, with more knowledge comes more value for your employers.

Required skills:

  • Excellent computer skills
  • Must be organised and take great pride on all jobs
  • Fantastic communication and listening skills
  • The ability to think for themselves and problem solve in some cases
  • A passion to succeed and interest in working within recruitment
  • You must be able to work well under pressure and support the branch up until 6pm Monday to Friday


  • Career Progression
  • Internal training
  • External training
  • Salary increases up to £25k depending on performance
  • Bonus entitlement
  • Private health care
  • Company events and the vision of being a part of the bigger picture in Scotland
  • Weekly wages every Friday

Additional information:

The starting apprentice salary will be £18,000 (with regular reviews based on performance). After successful completion of your apprenticeship, and good performance levels you will have the opportunity to progress up to a £25,000 salary.

Working hours expected are full time, 40 hours per week (9am – 6pm Monday – Friday). With an hour given for lunch.

Important information:

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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